PRIVACY POLICY

Effective Date: 1st June 2024

1. Introduction

Riley Tutoring (“we”, “our”, “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website http://www.rileytutoring.co.uk, use our services, or engage with us in other ways. We adhere to the principles set out in the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Information We Collect

We may collect and process the following types of personal data:

  • Personal Identification Information: Name, email address, phone number, and home address.
  • Educational Information: Academic history, grades, school attended, and other relevant educational details.
  • Financial Information: Payment details for our services.
  • Usage Data: Information about how you use our website and services, including IP address, browser type, and pages visited.

3. How We Use Your Information

We use the information we collect for the following purposes:

  • To provide and manage our tutoring services.
  • To communicate with you, including sending updates and responding to inquiries.
  • To process payments and manage billing.
  • To improve our website and services.
  • To comply with legal obligations.

4. Legal Basis for Processing

Our legal basis for collecting and using personal data depends on the specific context in which we collect it. We will process your personal data only if:

  • We have your consent to do so.
  • We need the personal data to perform a contract with you.
  • The processing is in our legitimate interests and not overridden by your rights.
  • We have a legal obligation to process your personal data.

5. Data Sharing and Disclosure

We do not sell or rent your personal data. We may share your personal data with:

  • Service Providers: Third-party companies that perform services on our behalf, such as payment processing, data analysis, and email delivery.
  • Legal and Regulatory Authorities: If required to comply with legal obligations or to protect our rights and property.

6. Data Retention

We will retain your personal data only for as long as necessary to fulfil the purposes for which we collected it, including for legal, accounting, or reporting requirements. When we no longer need your personal data, we will securely delete or anonymize it.

7. Your Data Protection Rights

Under the UK GDPR, you have the following rights:

  • Right to Access: You can request copies of your personal data.
  • Right to Rectification: You can request correction of any inaccurate or incomplete data.
  • Right to Erasure: You can request the deletion of your personal data under certain conditions.
  • Right to Restrict Processing: You can request the restriction of processing your personal data under certain conditions.
  • Right to Data Portability: You can request the transfer of your personal data to another organization or directly to you under certain conditions.
  • Right to Object: You can object to the processing of your personal data under certain conditions.
  • Right to Withdraw Consent: If we are processing your personal data based on your consent, you can withdraw it at any time.

To exercise any of these rights, please contact us here.

8. Data Security

We have implemented appropriate technical and organizational measures to protect your personal data from accidental loss, unauthorized access, use, alteration, and disclosure. However, please be aware that no security measures are perfect or impenetrable.

9. Payment Processing

We use TutorCruncher to manage and process payments for our services. TutorCruncher collects and processes payment information on our behalf. When you make a payment through our website, your payment information is processed directly by TutorCruncher and is subject to their privacy policy.

You can access your personal data by visiting https://secure.tutorcruncher.com/  and logging into your personal account. From this page you can also access TutorCruncher’s privacy policy. 

10. International Data Transfers

If we transfer your personal data outside the UK, we will ensure that it is protected by appropriate safeguards, such as relying on recognized legal adequacy mechanisms, including standard contractual clauses.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website and updating the effective date. You are advised to review this Privacy Policy periodically for any changes.

12. Contact Us

If you have any questions about this Privacy Policy, your personal data, or your rights under the UK GDPR, please contact us here. 

By using our services, you acknowledge that you have read and understood this Privacy Policy.